SHIPPING & RETURNS
How long is processing, shipping, and handling?
- Processing takes up to 7-14 business days not including the day you ordered sometimes sooner. This process can take up to about 2 weeks.
- All hair is preordered! Once your order is ready to ship, you will receive a tracking email. After receiving the tracking email, tracking activity will become available after 24 hours.
- Because we strive on processing and shipping items out as soon as possible, orders cannot be altered once payment is complete.
- No, we don't offer hair samples.
- All sales are FINAL and there are no refunds or exchanges.
- Once packages are dropped off at post office, we no longer have control, please contact USPS for further details once you receive tracking number.